Admin & Configuration | Perchwell MLS Platform

feature HIGHLIGHTs

Built for the people who keep the platform running

Assume identity

Securely log in as headcount you manage to troubleshoot instantly.

Perchwell Admin & Configuration controls

Compliance & Audit

Track edits, flag violations, and drill into full audit trails. Export for reporting.

Perchwell Admin panel showing masquerade-as-user controls

Unrestricted Roles & Permissions

Define as many roles as you need at any level. No rigid tiers.

Perchwell Admin compliance monitoring with audit trail view

Listing Oversight & Management

View and edit listings across users. Reassign, approve, and bypass rules when needed.

Perchwell Admin role and permission configuration

Brokerage Configuration & Branding

Configure workflows, templates, and branding at office or enterprise level.

Perchwell Admin brokerage-level settings panel

Offices & Teams

Structure Perchwell the way your team likes to work.

MLS ADMIN workflow

Catch a compliance problem and fix it before it spreads

You're an MLS compliance manager. An alert flags a spike in listing violations from one brokerage office. Here's what happens next.

1

10 SECONDS

Identify a listing
compliance error

Agents flag listing concerns directly in the platform, so nothing gets buried in emails or lost between systems.

2

~90 secONDS

Review the audit log to understand the context.

Pull up a complete audit log for any listing, with every change, timestamp, and user action at your fingertips.

Perchwell Admin workflow step 1 — identifying a member issue

3

~30 secONDS

Perchwell Admin workflow step 2 — resolving via masquerade login

Directly edit listings to resolve issues quickly.

Support agents by editing their listings directly with a toggle of the full edit privileges button.

Frequently Asked Questions

How granular can roles and permissions get?

Perchwell doesn't impose rigid role tiers. We work with MLSs to define as many custom roles as your organization requires, with specific permissions at the brokerage, office, or association level.

Can admins assume the identity of other users?

Admins with the appropriate permissions can log in as any user by clicking "Login As" from the user management panel. All masquerade activity is auditable.

Can brokerages configure their own rules within our MLS framework?

Yes. Brokerages can configure listing approval workflows, branding, and templates without requiring MLS intervention. MLS-level rules (like required fields and compliance standards) remain enforced, but brokerages have flexibility to add their own internal workflows on top of that foundation.

How does AMS integration work?

Perchwell syncs with your Association Management System to pull roster data, agent status, and membership info. You can also manage rosters directly in Perchwell: add users, update profiles, assign roles, manage permissions. Changes sync back to your AMS based on your integration setup.

Does Perchwell offer data syndication?

Yes. Perchwell is designed to work with any data distribution and syndication partner.

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